Terms

Last updated: October 11, 2026. These terms cover the Ropeline plugin, Ropeline Pro and the Ropeline Network. By using them you agree to these terms.

Who we are

Ropeline is run by S.H. in Atlanta, Georgia, USA. Contact: hello@getropeline.com.

The free plugin

The Ropeline plugin is free software under the GNU General Public License, version 2 or later. You can use it on as many websites as you like, for as long as you like.

Ropeline Pro plans

• Prices: Site $5 a month (one website), Store $15 a month (one store with up to 500 paid orders a month), Store Plus $39 a month (up to 3,000), Store Max $99 a month (any size), Agency $79 a month (up to 50 websites, each store up to 3,000 paid orders a month), in US dollars. Taxes are added where the law requires.
• Store sizes: a store's size is the paid orders (processing or completed) it took in the last 30 days, which Ropeline Pro counts and sends us once a day. Failed and fake orders never count. If your store grows past its plan, we'll tell you in WordPress and on your online dashboard. Your protection never switches off because your store grew; if it stays bigger than its plan for two months in a row, we'll email you and may move it to the plan that fits, at least 30 days after that email. You can change plans yourself on the online dashboard at any time.
• Free trial: every plan starts with 14 days free. You give a card at checkout. If you cancel before the trial ends, you pay nothing. If you don't, your card is charged the plan's price when the trial ends, and again every month. One free trial per customer: if your card or email address has had a Ropeline free trial before, a new plan starts straight away and your card is charged then. Checkout and the page after it say so.
• Payments are handled by Stripe. We never see or store your card number.
• Cancelling: click "Cancel plan" on your online dashboard at getropeline.com/dashboard (sign in with your key), or email hello@getropeline.com from the address you signed up with and we'll cancel it for you. Cancel during the free trial and you pay nothing. Pro keeps working until the end of the month you've paid for. After that, your key stops working and your site goes back to the free plugin, which keeps protecting it.
• Refunds: we don't refund part-months. If you were charged by mistake, email us and we'll put it right.
• Price changes: we'll email you at least 30 days before your price changes. You can cancel before it does.
• Your key covers the number of websites in your plan. Please don't share it beyond that or try to get around the key check. Moving to a new website? Take the old one off your key on the online dashboard (up to 3 moves a month). Local copies of your site on your own computer (localhost, .local, .test) don't count. Ropeline Pro downloads and updates, the Ropeline Network and the online dashboard only work with a key that's in its trial or paid.

What Ropeline does, and doesn't, promise

Ropeline makes bot attacks on your website much harder. No security tool can stop every attack, so Ropeline doesn't replace backups, updates, strong passwords or your payment processor's own fraud tools.

We work to keep Ropeline Pro and the Ropeline Network running, but they may sometimes be unavailable. If Pro can't reach us, it keeps working on its last known plan for up to a week, and the free plugin never depends on us.

Ropeline is provided "as is", without warranties of any kind, to the extent the law allows. Our total liability for any claim is limited to what you paid us in the 3 months before it. We aren't liable for indirect losses, such as lost profits or data.

Ending things

You can stop using Ropeline at any time. We may end a plan that is used to break these terms or the law; if we do, we'll refund the unused part of that month.

Privacy

What we collect and why is in our privacy policy.

Changes and law

If these terms change, we'll update the date above, and email paying customers about big changes. These terms are governed by the laws of the State of Georgia, USA.